Guarantee & warranty

Guarranty & Warranty

GermanSimEngineering products guarantee that the purchased goods were free of material and manufacturing flaws at the time of the transfer of the goods and that they have the guaranteed quality set down in the contract. Aluminium profiles are of industrial quality, so minor scratches and bruise marks can exist.

Upon receipt, the customer must inspect the goods immediately for flaws, condition and quality. In the case of apparent flaws, these must be reported to us in writing within 10 days after their discovery, the same is valid for latent defects. Otherwise, the guarantee for these defects does not apply.

The guarantee is for 24 months after shipment.