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Right of revocation

Oh no! You're not happy with one of our products?

Maybe you want to send us an e-mail? We are always interested in satisfying our customers and in improving our products. Let's talk first :)

Still not happy? No problem:

Right of revocation

Within 14 days you can revoke your contract without justification. Revocation period of 14 days starts with handover at delivery to you or a legal representative. To revoke the contract you have to inform

GermanSimEngineering GbR
Wiebusch, Schnellen, Herriger
Falkenweg 1
47906 Kempen

with use of a written notice (mail, e-mail, form) about your decision to revoke this contract. The right of revocation shall remain if the announcement of revocation is done within the revocation period.

Consequences of revocation:

With revocation of this contract we have to return all done payments incl. shipping costs (except costs for special shipping options) latest 14 days counting from the day we received the revocation. For return payments we will use the same payment method as the original payment. There will be no extra fees or charges due to the return. We can block the return of payment until we received all goods or until you can proof the shipping. You have to return goods within 14 days. Return period starts with the revocation notice. The deadline is met when goods are handed over for shipping within 14 days. Return shipping is at customer costs. In case of unusual damage you might be charged for the loss of value.